Frequently Asked Questions

Getting Started

Q: How do I sign up with SwipeMaster Pro?
A: Simply schedule a free consultation through our website, and our team will guide you through the process to ensure a seamless transition.

A: SwipeMaster Pro is ideal for ALL the business, including retail shops, restaurants, service providers, and more.

A: Most businesses are approved and ready to use our system within 24–48 hours.

Costs and Fees

Q: How does SwipeMaster Pro save my business money?
A: We help you reduce or eliminate credit card processing fees by offering innovative solutions that shift costs while keeping you compliant.
A: No. We are committed to transparency, so you’ll never encounter surprise fees.
A: Equipment pricing varies based on your business needs. During your consultation, we’ll recommend the best options for you and provide a detailed quote.

Technology and Security

Q: Is SwipeMaster Pro secure?
A: Absolutely. We comply with industry standards, including PCI compliance, to ensure all transactions are safe and secure.
A: Our systems handle all major payment types, including credit cards, debit cards, and contactless payments like Apple Pay and Google Pay.
A: Yes. Our terminals and software are designed to integrate seamlessly with most POS systems.

Customer Support

Q: What kind of support does SwipeMaster Pro provide?
A: Our dedicated support team is here to assist you with setup, troubleshooting, and any questions you have. We’re available via phone, email, or live chat.
A: Yes, we assign a dedicated representative to ensure your onboarding experience and ongoing support are personalized and efficient.

Compliance and Regulations

Q: Is it legal to shift credit card fees to customers?
A: Yes, we ensure that all solutions comply with state and federal regulations, so your business remains fully compliant.
A: Certain states and industries may have restrictions. Our team will guide you based on your location and business type.

Miscellaneous

Q: Can I test the system before committing?
A: Yes, we offer demo sessions to help you understand how SwipeMaster Pro can work for your business.
A: Our team offers rapid support and replacement services to minimize downtime and keep your business running smoothly.
A: We proudly serve businesses nationwide, with support tailored to your specific location and needs.